As the Administrative Manager, Desireé Conway leads internal HR operations for staff onboarding, training, offboarding, insurance, contracts, and a variety of other projects; as well as provides in-office operational assistance and acts as a conduit between 501 Commons and WSOS.
She brings 20+ years of practical business administration experience. She holds a BS in Business Administration, with a major in Human Resources. She began her professional journey by going down a bit of an unconventional path when she bought, owned, and operated her own drive-through espresso business at the age of 19. Desireé enjoyed connecting with people of all walks of life and giving them a great start to their day with an excellent cup of coffee and a customer service experience that was both top-notch and dependable. This strategy helped build her business over the next six years.
After selling her business to pursue a degree, she spent ten years in higher education in Program Manager, Human Resources, and Operations leadership roles in both public and nonprofit institutions. Desireé is really happy to be working in the nonprofit sector. It gives her great purpose to serve an organization whose mission is serving others.
One common thread that connects all of her experience and who she is as a person is her passion for providing great customer service, a well-designed process, data analysis, helping people (and teams) achieve their goals, and finding ways to recognize team members who've contributed toward organizational success.
Fun Fact: Desireé is an avid reader and consumes an average of 25 historical fiction books per year. She has a young daughter and, along with her father, enjoys exploring the world again through her eyes. Native to the Pacific Northwest, her family loves hiking, scootering, camping, skiing, and traveling out of state and country whenever possible.