Abraham is certified as an ITIL practitioner (acronym for IT process expert) and a Microsoft Certified Professional, and has led IT Managed Services Operations in India and the U.S. for telecom, automobile, manufacturing, and banking industry customers. While in India, he was a Program Manager with IBM. Abraham has been in the U.S. since 2015, and has worked in Salt Lake City and Seattle. He is passionate about customer advocacy and keeps customer satisfaction as his highest goal.
Abraham grew up in western India in the city of Pune and earned his degree in Science from the University of Pune. He and his family love the outdoors, and has been on many road trips in both countries.
Fun Fact: Abraham is an avid motorcyclist and enjoys his solo trips across state lines.