Nonprofit program staff are often on the front-lines of dealing with people with violent histories. In addition to attending our April 20 all-day workshop on de-escalating conflict, take some time to check out these tips on how to make you and your team safer at work.
- Watch this short video by Vivid Learning Systems that gives great pointers on de-escalating interpersonal conflict.
- Ellis Amdur, the presenter of our April 20 workshop, shares a list of relevant articles on crisis prevention. Watch the Center for Learning Connections’ videos of a speaking engagement delivered by Amdur that provides a preview of what he will talk about.
- Often, the key to de-escalating a potentially violent/contentious interaction is avoiding certain escalation behaviors, such as being defensive, generalizing, or blaming the other person.
- Do you have internal HR policies for handling workplace conflict? Nonprofit Risk Management Center discusses why you should if you don’t already. Contact 501 Commons HR Services if you want assistance in developing these policies.