Managing and de-escalating conflict starts with recognizing your own rank and privilege and how that affects the people around you. Immerse yourself in these resources that will make you think about the role you can play in building more understanding and fairness in your office.
- This article by the Society for Human Resource Management provides an overview of how employers and employees can manage and resolve workplace conflict.
- Purchase the groundbreaking book “Beyond Inclusion, Beyond Empowerment” by Dr. Leticia Nieto, et al. Dr. Nieto provides powerful analysis on the psychological dynamics of oppression and privilege – lessons that are relevant in the workplace and beyond.
- If you don’t have time to read the entire book, the authors wrote a 3-part article (part one, two, and three) for Colors NW Magazine summarizing their theses.
- “Unconscious bias” is a common source of workplace conflict. The Perception Institute offers a succinct definition and a link to the Project Implicit Social Attitudes test.
- The Harvard Business Review explains why anti-bias trainings aren’t as effective as they should be and what can be done to improve them.