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Learn to Serve & Executive Service Corps Connectr Materials

For those unable to attend the Learn to Serve professional development workshops, here are some resources from recent sessions.

Service Corps Connectr: Strategic Planning – March 29, 2018

This peer-led discussion focused on strategic planning, exploring this topic from angles such as out-of-the-box techniques that have successfully worked, pitfalls that must be avoided and learned from, establishing the difference between strategy vs. strategic planning, how the “adaptive leadership” model can cultivate better outcomes, and streamlining the process for greater success.

Serving with Openness and Inclusion – November 1, 2017

As consultants, we have the pleasure and privilege of serving a diverse range of community organizations. Reflecting 501 Commons’ goal of inclusivity, we are expected to approach our assignments with openness, collaboration, flexibility, and respect for the client’s mission and culture. The diversity in perspectives and backgrounds inherent in assignments can impact the experience and effectiveness of a consultant. Presenters Yvonne Freitas McGookin and Brenetta Ward discussed unconscious bias, how it impacts our work with clients, and identified strategies to minimize bias.

Understanding Social Media as Nonprofit Consultants – September 28, 2017

Have your clients been missing an opportunity to engage their stakeholders through social media? Are you unsure yourself of how to point them in the right direction? Social media expert Katherine Cleland teaches you how nonprofits can use social media for outreach and community building. She explored the strengths and limitations of Facebook, Twitter and Instagram, how to employ each to their best advantage, and how to maximize efficiency and effectiveness for daily communication and campaigns.

Strategies for Skilled Facilitation - September 8, 2016

"Skilled facilitation" is integral to many meetings and planning sessions, but what are the necessary components to facilitation and how does one go about utilizing it? Service corps member Annie Palson explores different applications of skilled facilitation to unpack how we as consultants can lead group communication to help clients better achieve their goals.

Navigating Challenging Consulting Situations with Diplomacy and Grace - January 13, 2015

Learning how to navigate difficult consulting situations with integrity and authenticity is key. Service corps member Cat Cuevas leads a follow-up session to Raising and Retiring Red Flags to bring a practical application of addressing known issues in a supportive and caring way.

Raising and Retiring Red Flags: Difficult Consulting Conversations - April 1, 2014

Red flags are warning signs that let us know we might be stuck, getting off track or that there is deeper information to be harvested from a client. Service corps member Cat Cuevas lead this engaging workshop on exploring how to identify a red flag so consultants can draw awareness to important behaviors that may be key in catalyzing lasting change.

Getting to the Root of the Problem - November 6, 2013

Service corps members Bill Broesamle and Shirley Bishop shared their experiences and helpful ideas on how to facilitate an organizational assessment and the process of identifying issues that will enable clients to accurately understand the fundamental causes of their problems, the nature of their challenges and the dimensions of  their opportunities.

Solving Problems with Pictures - November 29, 2012

Service corps member Catherine Bachy led this introduced visual facilitation and showed participants how to make ideas, problems, and solutions visible to themselves and clients.

Branding, Messaging, and Telling Nonprofit Stories - August 21, 2012

Marketing guru and head of Claxon Marketing, Erica Mills, explored how brand and messaging can help tell informative and compelling nonprofit stories.

Helping Nonprofits Tell Their Story - July 10, 2012

Service corps member Michael Horn led this session that discussed how evaluation can help nonprofits leverage data to highlight successes and support efforts to engage supporters.

Effective Consulting: Understanding the Nonprofit Culture - March 6, 2012

Amanda Madorno discussed the secrets of successful nonprofit consulting by exploring the impact nonprofit culture has on leadership expression and execution.

Managing the Money and the Mission - January 12, 2012

Service corps members Eric Sanders and Steven Franz led this terrific rundown of nonprofit financial basics and the challenges of developing good financial systems with limited administrative resources.

Client Engagement for Lasting Change - October 6, 2011

Service corps member Kellee Franklin led this discussion on how to engage consulting clients and the "client-centered engagement model."