King County relies on a strong network of human services providers to deliver high-quality services to King County residents. During community planning sessions for the 2018-2023 King County Veterans, Seniors and Human Services Levy (VSHSL) provider feedback cited wages as having a significant impact on staff retention. Moreover, high rates of staff turnover were identified as a barrier to successful program delivery.
Additionally, the COVID-19 pandemic and heightened awareness of racial injustice added urgency to the need to find out where we stand as a nonprofit sector and what concrete actions we should take to build more stable and equitable organizations.
The King County Veterans, Seniors and Human Services Levy (VSHSL) is partnering with 501 Commons to develop and conduct a countywide nonprofit Wage and Benefits Survey in tandem with an Employee Engagement Survey. The Wage and Benefits Survey asks nonprofit leaders to complete questions about pay levels and benefits. The Employee Engagement Survey is to be completed by staff and asks questions relating to factors that contribute to their job satisfaction. This survey will be available in multiple languages to support equity and inclusivity.
These surveys will help the nonprofit community better understand the influences – including wages – that contribute to successful employee recruitment and retention. The surveys will also provide nonprofit leadership teams with useful information for addressing issues of staff turnover which can negatively impact program results and cause stress for individuals served by an organization.
Unlike typical surveys of this type, there will be no cost to participate or access results. Funding from the Veterans, Seniors, and Human Services Levy for these surveys enables the aggregate results to be provided to nonprofits as a free community resource. Individual responses will remain confidential and only aggregate data will be seen by King County.