Over the past several years, we have been helping nonprofits to create CRMs and other databases that track key relationships and organizational data. Whether the solution is a small donor database or a complex program management and outcomes measurement application, our 501 Commons consultants have identified some key support services that every database needs and included them in our new program.
Designed to support nonprofits looking to maintain the health and efficiency of their current database over time, FlexIt is a flexible service that gives you the support you need, when you need it. The program provides both Scheduled and flexible Ad-hoc Application Support to keep your database running smoothly and your staff working with it efficiently, helping to prevent issues and allowing you to focus on your mission.
Scheduled Support. For an up-front flat fee we provide the essentials needed to maintain the health and growth of your database:
- An Annual Database Review & Assessment - Sit down with one of our skilled consultants to assess and document any current database issues before they become problems, or look to the future and plot out how to make sure your database scales accordingly as your nonprofit adapts and grows.
- Coaching Sessions - Initial training can be overwhelming and sometimes the real questions or issues only appear a few months down the road after database adoption. NPower consultants will provide two tailor-made training sessions on the topics and skill level of your choice.
- Data Cleanup Support - Just like your apartment feels better after a good scrub-down, databases work more efficiently with ongoing data cleanup. Learn how to use a variety of data cleanup tools to do things like remove or merge duplicate records, data entry cleanup, and mass updating or importing.
Ad-hoc Support. Call us when you need ad-hoc maintenance or issue-resolution. Service is provided at an hourly rate.
The FlexIt service is available to current or new clients and requires 501 Commons Membership. We believe this new program will improve the health of databases across our sector, and will allow 501 Commons to more efficiently and effectively provide the support your organization needs.
Curious about the potential of FlexIt Database Maintenance and Support for your nonprofit? Contact us online or give us a call at 206.682.6704.