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IT Infrastructure Support

501 Commons IT Consultant Jens Larsen with Jeff at El Centro de la Raza.Your information technology (IT) infrastructure is the foundation for your organization's work. When it is working well, it is nearly invisible. When it is crumbling, it can bring your work to a standstill. We provide a blend of services to meet your organization's specific needs in achieving and maintaining a stable and secure technology infrastructure—whether cloud-based or on-premises. Since we focus exclusively on serving fellow nonprofits, we can leverage our partnerships with TechSoup, Microsoft, and other providers to offer high quality, cost-effective solutions tailored to your individual organizational needs.

Managed IT Services

On a day-to-day basis, your technology will fade into the background. In the long-term, your organization’s staff will have the comfort of consistent, reliable service at a predictable cost.

501 Commons utilizes an industry-standard set of tools that enable us to monitor your technology systems remotely, so we can provide proactive support. Because we’ll always have an eye on your systems, we’ll often find out about issues before they begin to affect your work.

In addition to proactive management of existing systems and access to our support line staff, our Managed IT Services subscription provides your organization with regularly scheduled meetings with a consultant for planning and review of current conditions, and an annual technology assessment that will help you determine your future technology needs as they relate to changes within your organization.

  • We’ll ensure that your systems are running as efficiently as possible and troubleshoot issues as they arise.
  • We’ll work with you to anticipate the changing demands of your organization and determine how technology can meet those emerging needs.

IT Infrastructure Consulting

You may have in-house IT support already, but have a need for some focused additional help. Our nonprofit technology experts will work in partnership with your staff to tailor a consulting engagement based on the complexity of your systems and level of internal support. Our team brings a unique perspective to your technology planning having worked with hundreds of nonprofit organizations, both large and small.

How To Learn More

Want to learn more about security and privacy or free and low-cost technology tools? Check out our presentations in the Technology Knowledge Center. Or follow our blog to stay up to date on our occasional training events, tech tips and more.

Want to learn how to make your network stable and secure? Give us a call at 206-682-6704 or contact us online.